‘Be a lifelong learner’ and other HR insights

first_imgSuzanne Oliver, senior vice president of talent and member development/governmental affairs at $5.1 billion asset Mountain America Credit Union, West Jordan, Utah, received the Professional of the Year Award during the 2016 CUNA Human Resources & Organizational Development Council Conference.She recently discussed her approach to developing staff talent with Credit Union Magazine.CU Mag: You started as a loan officer. How has that helped in your current role developing talent?Oliver: My time working in the branches and serving our members directly enables me to keep their perspective in mind as we create and launch initiatives.It also affects the approaches we take in talent development and member education.I remember what it’s like to be in a member-facing role and the responsibilities and challenges our employees face, as well as the impact they have on our members’ lives as they assist in meeting members’ financial needs. continue reading » 7SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img

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